Thank you for shopping with AMAS skincare.
Shipping Locations
We currently ship only within the United Arab Emirates (UAE).
Delivery Within Dubai
- Orders within Dubai can be delivered within approximately 3 to 5 hours, depending on order confirmation time, product availability, and delivery schedules.
Delivery Outside Dubai
- Orders outside Dubai will be delivered within standard UAE delivery timelines.
- A flat shipping fee of AED 50 applies to deliveries outside Dubai.
Free Delivery
- Orders above AED 500 qualify for free delivery within the UAE.
Processing Time
- Orders are usually processed within 1–2 business days.
- Orders placed during weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
- Dubai: Approximately 3–5 hours for eligible orders.
- Other Emirates: Typically 2–5 business days.
Delivery times may vary depending on location, courier availability, weather conditions, or public holidays.
Shipping Charges
Shipping charges will be displayed during checkout unless otherwise stated during promotions or campaigns.
Order Tracking
Tracking details may be shared via email or SMS once the order has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. AMAS skincare is not responsible for delayed or failed deliveries caused by incomplete or incorrect addresses.
No Returns & No Refunds
Due to hygiene and safety reasons related to skincare products:
- We do not accept returns.
- We do not offer refunds or exchanges.
All purchases are final.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with your order number and photos of the item for assistance.
Contact Us
For shipping-related inquiries, please contact:
- Email: [Your Email Address]
- Phone: [Your Contact Number]